Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to AutoProblemSolver. The terms “we,” “us,” and “our” refer to AutoProblemSolver. AutoProblemSolver operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when you use our Services. By visiting, accessing, or using any part of the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you should not access or use our Services.

SECTION 1 - ELIGIBILITY AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use the Services on devices you own or manage.

To access certain features or make a purchase, you may be required to provide information such as your name, email address, billing information, payment details, and shipping information. You agree that all information you provide is accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

SECTION 2 - PRODUCTS AND SERVICES

We make every effort to display our products and services as accurately as possible. However, we do not guarantee that product descriptions, images, colors, or other content shown on your device will be completely accurate.

All product descriptions, availability, pricing, and promotions are subject to change at any time without notice. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase a product or service. We reserve the right to accept, reject, limit, or cancel any order at our sole discretion.

An order is not considered accepted until payment has been received and we have confirmed acceptance. If we cancel or modify an order after submission, we will attempt to contact you using the email address, phone number, or billing details provided at checkout.

Please review your order carefully before submitting it, as cancellation or modification may not be possible once the order has been processed.

Any returns, refunds, or exchanges are governed by our Refund Policy.

SECTION 4 - PRICING AND PAYMENT

All prices shown on the website are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed.

Unless otherwise stated, prices do not include taxes, duties, customs fees, shipping fees, or other charges that may apply to your order.

You agree to provide current, complete, and accurate payment and account information for all purchases. By placing an order, you represent that you are authorized to use the payment method provided and that all payment information submitted is valid.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other events beyond our control.

Once an order has been transferred to the shipping carrier, risk of loss and title to the products may pass to you, to the extent permitted by applicable law.

Additional information about shipping, estimated delivery times, and order handling can be found in our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to text, images, graphics, logos, product listings, designs, layouts, videos, and other materials, is the property of AutoProblemSolver, its licensors, or its content providers and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, copy, distribute, modify, republish, upload, transmit, display, or exploit any content from the Services without our prior written permission.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to third-party tools, apps, services, or integrations that we do not control or monitor. These are provided “as is” and “as available” without warranties or conditions of any kind.

Your use of third-party tools or services is entirely at your own risk and subject to the terms and policies of the respective third-party provider.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or platforms. These links are provided for convenience only. We are not responsible for the content, policies, practices, or reliability of any third-party sites.

If you choose to access any third-party website, you do so at your own risk.

SECTION 9 - SHOPIFY PLATFORM

Our store is hosted on Shopify. While Shopify provides the ecommerce platform that enables us to sell our products and services, all sales, transactions, and customer relationships are between you and AutoProblemSolver.

To the fullest extent permitted by law, Shopify is not responsible for any products, services, purchases, returns, disputes, or interactions between you and our store.

SECTION 10 - PRIVACY

Your submission of personal information through the Services is governed by our Privacy Policy. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

Because our store is hosted on Shopify, certain personal information may also be processed by Shopify in accordance with its own policies and systems.

SECTION 11 - FEEDBACK AND SUBMISSIONS

If you send us feedback, suggestions, reviews, comments, ideas, proposals, or other submissions, you agree that we may use, reproduce, edit, publish, and distribute such content without restriction and without compensation to you.

You represent that your submissions do not violate any third-party rights and do not contain unlawful, abusive, defamatory, or misleading material.

We reserve the right, but not the obligation, to remove or edit content that we determine to be inappropriate or in violation of these Terms.

SECTION 12 - ERRORS AND OMISSIONS

Occasionally, there may be information on the website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information on the Services is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES

You may not use the Services:

- for any unlawful purpose;
- to violate any law or regulation;
- to infringe on our intellectual property rights or the rights of others;
- to submit false or misleading information;
- to upload or transmit viruses, malware, or harmful code;
- to spam, phish, scrape, crawl, or collect personal information from others without authorization;
- to impersonate another person or entity;
- to interfere with or bypass the security features of the Services;
- to use bots, automated agents, or AI tools to access or interact with the Services in a way that is unauthorized by us.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

SECTION 14 - AUTOMATED ACCESS

You may not use bots, crawlers, scrapers, or other automated systems to access or interact with the Services without our prior written permission.

Any permitted automated access must clearly identify itself and must not attempt to bypass protections, rate limits, CAPTCHAs, or access controls.

SECTION 15 - TERMINATION

We reserve the right to terminate or suspend your access to the Services, or any part of them, at any time and without notice if we believe you have violated these Terms or applicable law.

Any obligations or liabilities incurred before termination will survive termination. Provisions relating to intellectual property, disclaimers, limitation of liability, indemnification, privacy, and governing law shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products and content made available through them are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied.

To the fullest extent permitted by law, we disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, error-free, or free of harmful components.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, AutoProblemSolver, its affiliates, service providers, partners, employees, contractors, licensors, and suppliers shall not be liable for any direct, indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, the Services or any products purchased through the Services.

This includes, without limitation, damages for lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, or any similar damages, whether based in contract, tort, negligence, strict liability, or otherwise.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless AutoProblemSolver and its affiliates, partners, employees, contractors, service providers, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to:

- your breach of these Terms;
- your violation of any law or regulation;
- your violation of any third-party right; or
- your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity of the remaining provisions.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms, together with our policies posted on the website, constitute the entire agreement between you and AutoProblemSolver regarding your use of the Services and supersede any prior agreements, communications, or understandings.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms at any time without notice to you.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws applicable in the jurisdiction where our business is operated, without regard to conflict of law principles.

SECTION 23 - CHANGES TO THESE TERMS

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to our website. It is your responsibility to check this page periodically for changes.

Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

At AutoProblemSolver, we are committed to providing a secure, transparent, and reliable shopping experience. These Terms are designed to protect both our customers and our business while ensuring a fair and trustworthy relationship for everyone who uses our Services.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

support@autoproblemsolver.com

We aim to respond within 24–48 business hours.